QNB1464 - Assistant Relationship Manager

  • Business Unit
    QNB - UK
  • Division
    International Banking
  • Department
    Corporate Banking & Financial Institutions
  • Country
    United Kingdom
  • Closing Date
    11-Jun-2016
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary

The Assistant Relationship Manager (ARM) is primarily responsible for providing proactive and effective support to the Relationship Managers (RMs) so as to profitably enhance the daily management and development of the RM’s customer portfolio; in accordance with the business plan, credit policy objectives and QNB procedures, focusing on Corporate products (both conventional and Islamic). The ARM also could act as an RM taking responsibility for a designated portfolio.     

Role Description
  • Proactively support the RM in upholding and monitoring full compliance with prevailing best corporate banking practice.
  • Proactively support RM in maintaining and developing customer relationships, acting as an alternative to an RM, as required.
  • Proactively support RM in dealing with and resolving customer problems and requirements, in coordination with appropriate in house and external support functions, to ensure timely, friendly and accurate responses and provision of Bank products / services.
  • Build and maintain strong and effective relationships with all other related functions / units to assist in the achievement of the RM’s and Corporate Banking’s goals and objectives.
  • Assist the RM to prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.
  • Assist the RM to prepare comprehensive credit reviews for existing customer facilities, that adequately address all relevant and current risk factors and the latest developments in the industry, market and business. 
  • Support the RM in the preparation of periodic Management and Business Information reports to executive management, as requested.
Qualifications
  • Be a university graduate with preferably a masters in a commerce/business discipline.
  • Possess relevant corporate experience in the banking industry, preferably with a large local / International Bank.
  • Previous Islamic Banking experience is a plus.
  • Have good people relationship and credit documentation skills and awareness of risk management concept and practices.
  • Good oral and written communication skills in English.
  • Good planning, organizing and analytical ability.
  • Outstanding customer service orientation.
  • Strong performance orientation.
Note: you will be required to attach the following:
  1. Resume/CV
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