Role Summary

You will be primarily responsible for supporting the activities of the Country HR function, including support of development, implementation and standardization of cost-effective HR processes, systems and metrics to support HR operations and services in the assigned country in line with the Group’s strategy. The role will be called upon to perform administrative and clerical duties so as to support the Manager HR / HRBP in the day to day operations

Role Description

Support implementation of strategies to achieve targets set by Country HRBP/Manager HR or Country GM.

Provide assistance to line manager in the annual budgeting process

Ensure that all administration and support of HR related transactions in the assigned country are attended to on a timely manner.

Build and maintain effective relationships with the all other related departments and units to achieve the Group’s goals/ objectives.

Provide timely and accurate information to the external and internal auditors and the compliance function as and when required 

Support and assist HR operations in the assigned country by performing a designated range of human resource activities.

Assist with any requirements for staffing and recruiting activities including coordination of internal and external advertising with Management and the Sourcing team.

Assist the arrangements of targeted selection interviews with concerned hiring managers and ensure that there is documented feedback.

Assist with any data capture for the salary benchmarking exercises in line with the country’s practices and source information as required to support Compensation & Benefits on salary packages and market information.

Coordinate any support process for the performance management cycle.

Assist in the accomplishment of activities relating to employment relations and legislation in the assigned country by providing background information to Manager HR / HRBP as required for employee questions and grievances.

Handling incoming and outgoing correspondence – opening and screening mail, typing and sending letters, faxes, memos and emails

Filing and maintaining of all databases and files

Assist with the implementation of HR programs in the assigned country including:

• Annual / Mid-Year Performance Reviews
• Annual Salary Reviews
• Incentive Plan Distribution and Payment
• Employee Opinion Surveys
• Development / implementation of local HR initiatives or ad-hoc projects
• Other programs as they arise

Take on other ad hoc projects and tasks relating to the assigned country, as and when required 

 

Qualifications

University graduate preferably with a Major in Human Resources, Banking or Business Administration (related field of study) seasoned with minimum 2 year of experience in human resources preferably with a local/ International bank.

 

You should also have the following:

Good oral and written communication skills in English and Arabic (preferred).

Excellent interpersonal and coaching skills.

Attention to Detail.

Demonstrated ability to manage multiple tasks.

Excellent customer relationship skills

Ability to follow through with initiatives.

Planning, organizing ability.

Ability to work with teams from diverse cultural backgrounds