QNB1399 - Collection Officer

  • Business Unit
    QNB - Qatar
  • Division
    Retail Banking
  • Department
    Retail Banking
  • Country
    Qatar
  • Closing Date
    17-Jul-2017
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary:

To achieve the required resolution & rollback target of the assigned bucket in order to minimize and control losses.

Role Description:

You will maximize the  rollback of delinquent accounts, minimize forward flow of buckets by acheiving daily/monthly KPIs. Additionally  you will have to follow up of accounts allocated and provide Debt Manager updates.

You will be ensuring the  daily run rate [DRR] required is met in order to achieve the monthly target and following up, negotiate for overdue payments plus refering cards/accounts for block/un-block.

You will be responsible in identifying and follow up of non starter/skip cases in a timely manner, proper documentation of related activities (block/unblock, address change, pick ups, repossession etc.)

Qualifications

You should have a Bachelor Degree with minimum 2 years of related work experience.

Note: you will be required to attach the following:
  1. Resume/CV
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