QNB1193 - Branch Manager
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Business UnitQNB - Qatar
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DivisionRetail Banking
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DepartmentRetail Banking
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CountryQatar
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Closing Date31-Dec-2014
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Role Summary
The role of the Branch Manager is to ensure the day to day functional operations of the Branch are performed in accordance with QNB’s high service and compliance standards, whilst ensuring revenue and sales targets are met. Creating and implementing the appropriate sales and service strategies, the Branch Manager is responsible for the overall Branch performance.
Role Description
Your responsibilities as a Branch Manager include full management of the day to day running of the Branch. Understanding the day to day requirements of your Branch you must manage all resources including your staff members ensuring appropriate resource is available to meet customer needs at all times. Adhering to the regional banking regulations you will provide appropriate information to all necessary parties including external auditors and staff training to ensure your Branch remains compliant at all times. Whilst ensuring these excellent service and compliance standards are met you will lead by example implementing high level sales strategies training your team to enhance the customer experience and ensuring your branch profitability targets are met.
Qualifications
You will be educated to a minimum of degree level with five (5) years experience in a major banking institution. Combining this international experience with at least three (3) regional banking experience should give you the required level of knowledge to succeed in the role. Having managed a team successfully meeting customer demands and revenue targets excellent communication skills are also a must.
For further information, please refer to the attached Job Description.
Note: you will be required to attach the following:
- Resume/CV