QNB1199 - Teller

  • Business Unit
    QNB - Qatar
  • Division
    Retail Banking
  • Department
    Retail Banking
  • Country
    Qatar
  • Closing Date
    04-Jan-2021
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary

The role of the Teller is to be responsible for dealing with customers in our branches. You will provide various cash based services to our customers over the counter. Working efficiently and courteously you will ensure customer satisfaction in an error free manner.

Role Description

Your responsibilities will include cash handling and teller related transactions in accordance with branch targets. Maintaining relationships and ensuring customer satisfaction, you will carry out process transactions including cash, checks, remittance, credit cards and loans, ensuring regulatory guidelines are adhered to.

You will identify opportunities for cross-selling of products and services as well as maintaining good organisation of the desk; including the cash drawers and requisite reporting. Overall you will be working to high standards of confidentiality, safeguarding commercially sensitive information.

Qualifications

You are a person with integrity, self managed with a keen eye for detail, and will possess excellent people relationship skills and a high awareness of risk management concepts and practices. You will be able to make judgements and follow through initiatives with your excellent problem solving and decision making skills. A university graduate with a minimum of 2 years teller related experience in a major banking institution, you will possess a high standard of oral and written communication skills in both Arabic and English.

For further information, please refer to the attached Job Description.

Please click here to review our HR policy document

Note: you will be required to attach the following:
  1. Resume/CV
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