QNB1228 - Regional Business Unit Account Manager
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Business UnitQNB - Qatar
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DivisionCommunications
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DepartmentMarketing & Communications
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CountryQatar
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Closing Date31-Dec-2014
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Role Summary
You will be primarily responsible for acting as a project manager for all branding requests received by the Group Communications from different branches, and following up on the course of action and the progress of those requests. You will coordinate with all functions in the Group Communications Department to ensure proper delivery of work to Business Units/ Customers within the region assigned to them.
Role Description
You will anticipate customers’ need and ensure service is delivered on time.
Act as a focal point between the Bank’s branches/ departments (within one region) and the Communications Department both locally and internationally.
Communicate the BU/ customers’ needs clearly to the Group Communications and present the Group’s recommendations candidly to the BU/ customer.
Receive, process and manage all Communications related requests (branding/ re-branding, merchandising material, advertisement, etc) forwarded to the Head of Global Client Services by the retail and corporate branches.
Use consistent briefing documents, work logs and action points to facilitate communication amongst all internal (relevant Group Communications’ sections) and external teams (BU/ Customers).
Develop a thorough knowledge of the Business Unit’s business and all aspects of advertising, including creative, media, research and commercial production.
Ensure that the final product is delivered, within budget and time to render through fostering productive communication between BU/ Customer and Group Communications staff, identifying common goals, and making those happen.
Coordinate with Head of Global Client Services on all issues related to budget and resource allocation for certain requests.
Follow the Branding and CI guidelines to ensure that material/ requests are as per QNB’s branding strategy.
Qualifications
You will be a University graduate with a degree in Business advertising or marketing or related discipline with a minimum of 3-5 years experience in Account Management
In addition you will have the following skills/knowledge:
Good understanding of all the Group Communications Sections and related best practices.
Good oral and written communication skills in English and Arabic
Ability to work with teams from diverse cultural backgrounds.
Strong Project Management Skills.
For further information, please refer to the attached job description.
Note: you will be required to attach the following:
- Resume/CV