QNB2347 - Senior Sales Officer

Business Unit: QNB - Qatar
Division: Retail Banking
Department: Retail Banking
Country: Qatar
Closing Date: 28-Feb-2022
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary:

You will be responsible for marketing the Retail Bank’s products and services to meet assigned targets specifically for a single line of business, besides cross selling other products and services of the Retail Bank to meet customer needs.

Role Description:

The Senior Sales Officer is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank. In addition you will :

Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.

Visit the customers at their convenience either at their office / residence to market the bank’s products and obtain complete documentation, without the need for the customer to visit the bank.

Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction.

To convey customer feedback on products and services including issues faced & enhancements recommended, to the Sales Supervisor.

Build and maintain strong and effective relationship with customers to achieve goals/objectives.

Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies.


Diploma is mandatory. University degree in Sales & Marketing / Banking is preferred.

Minimum of 4 years experience in the sales function. Sales experience in marketing of banking / financial services preferred.

Good background in the sales function, including selling tools & techniques.


Note: you will be required to attach the following:
1. Resume / CV