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Privacy Statement

GDPR Candidate Privacy Notice (Applies to candidates applying to QNB UK and QNB France only) 


QNB UK and France are “data controllers”. This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for employment with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).


We will comply with data protection law and principles, which means that your data will be:

  1. Processed lawfully, fairly and in a transparent manner;
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. Accurate and, where necessary, kept up to date;
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
  6. Processed in a manner that ensures appropriate security of the personal data including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organisational measures


In connection with your application for employment with us, we will collect, store, and use the following categories of personal information about you:

  • The information you have provided to us in your curriculum vitae and covering letter;
  • The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications and identification documents;
  • Any information you provide to us during an interview, including; skills / experience, employment history, information about your current level of remuneration and benefit entitlements


We collect personal information about candidates from the following sources:

  • You, the candidate;
  • Any recruitment agency, from which we collect the following categories of data; curriculum vitae, covering letter and salary expectations;
  • Any background check provider, from whom we will collect the following categories of data; education and employment history, identification documents and details of any directorships held; and
  • Your named previous employer, from whom we collect the following categories of data; employment commencement date, employment end date & job title


 We will use the personal information we collect about you to:

  • Assess your skills, qualifications, and suitability for the role;
  • Carry out background and reference checks, where applicable;
  • Communicate with you about the recruitment process;
  • Keep records related to our hiring processes;
  • Comply with legal or regulatory requirements;
  •  We also need to process your personal information to decide whether to enter into a contract of employment with you

 Having received your CV and / or application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role we will then take up references and carry out a criminal record and any other checks before confirming your appointment

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email). 

 If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or employment history), we will not be able to process your application successfully. For example, if we require a criminal record check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.


Sensitive Personal Data are personal data revealing:

  • Racial or ethnic origin;
  • Political opinions;
  • Religious or philosophical beliefs;
  • Trade union membership;
  • Data concerning health or sexual orientation;
  • Biometric data;
  • Criminal convictions

We will only process particularly sensitive personal information about you in certain conditions:

  • Where we have your explicit consent;
  • Necessary in the context of employment law, or laws relating to social security and social protection;
  • Processing necessary to protect your vital interests, where you are in cable of giving consent;
  • Processing relates to data manifestly made public by yourself;
  • Processing necessary for the establishment, exercise or defence of legal claims and;
  • We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview


 We envisage that we will process information about criminal convictions.

 We will collect information about your criminal convictions history if we would like to offer you a role (conditional on checks and any other conditions, such as references being satisfactory). We are required to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role. In particular, we are legally required by the Financial Conduct Authority and Prudential Regulatory Authority and to carry out criminal record checks for those carrying out the role. The role is one which is listed on the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (SI 1975/1023) and is also specified in the Police Act 1997 (Criminal Records) Regulations (SI 2002/233) so is eligible for an enhanced check from the Disclosure and Barring Service. All roles requires a high degree of trust and integrity and so we would like to ask you to seek a basic disclosure of your criminal records history

We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such personal data


 Why might you share my personal information with third parties?

 We will only share your personal information with the following third parties for the purposes of processing your application: Hire Right, World Check and any other entity in the Group. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.


 We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.


We may transfer your information to a non-EU country where the data protection laws aren’t as strict or require us to treat your information differently. In some countries the law might compel us to share certain information because they apply different levels of security. Even in these cases, we’ll only share your information with people who have a right to see it.

Where we transfer information about you that originates from within the EU, to a country outside of the EU, we will always take appropriate measures aimed to ensure that your information is protected. To do this we will ensure that all transfers of your information outside of the EU are subject to appropriate and adequate safeguards.


 How long will you use my information for?

 We will retain your personal information for the necessary period of time as required by law and regulations or to protect our interests. We retain your personal information for the necessary period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with our data retention policy and applicable laws and regulations

QNB may keep your personal data on file in case there are future employment opportunities for which you may be suited. You are free to withdraw your consent at any time.


 Your rights in connection with personal information:

You can ask us to:

  • Give you a free copy of the information we hold about you;
  • Update or correct any inaccurate information;
  • Delete or ‘forget’ it, make it anonymous, or restrict, stop using or sharing it (unless that would be against the law or in order to defend or establish our legal rights). For deletion of your record please email;
  • Port (i.e. transfer) your information either to you or another company

You also have the following rights:

  • Right to object to our processing of your information;
  • Where our processing of your data is based on your consent, you have a right to withdraw your consent at any time. We will stop processing your data for that purpose (but your withdrawal of consent will affect the lawfulness of any processing that we have carried out based on your previous consent). We will tell the broker or other intermediary who introduced you to us that you have withdrawn your consent only if it is our data processor (this means an organisation that is processing personal information on our behalf) or if we are required to do when you exercise certain rights under data protection laws. You should make sure you contact them directly to withdraw your consent for what they do with your personal information as a data controller in their own right;
  • Raise a complaint with QNB and if you remain unsatisfied following this complaint, you have the right to complain to the Information Commissioner’s Office which enforces data protection laws:

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing.


 As you are applying to this role, by accepting this notification, you are providing consent to us processing your personal information for the purposes of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. To withdraw your consent, please contact the Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.


 We have appointed a data protection officer (“DPO”) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO at You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.


I acknowledge that I have read and understood QNB’s Candidate Privacy Notice.



Recruitment Privacy Policy (Applies to all candidates except applying to QNB UK and QNB France) 

Personal information is information or opinion that allows others to identify you. It includes your name, age, gender, contact details, as well as your health and financial information. We will act to protect your personal information in accordance with the Qatar Central Bank regulations and our own privacy code.

The protection of your personal information is a vital part of this relationship. It is supported by our long experience of keeping personal information confidential. QNB collect personal information to provide you with the products and services you request.

We will tell you who collects the personal information; advise you of their contact details, your right of access to that information and what will happen if you choose not to provide the information.

Personal information may be used and disclosed within the QNB Group to administer our products and services.

You can seek access to the personal information we hold about you. If the information we hold about you is inaccurate, incomplete, or outdated, please inform us so that we can correct it. If we deny access to your personal information, we will let you know why.

Collection of Background personal information

What is “personal information”?

Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Why we collect information?

Personal information is collected so that we may provide you with the employment services you requested and other career related information.

Personal information may also be used for:

  • Monitoring and evaluating qualifications and skills

What we collect?

Personal information collected generally comprises career history, current job title, qualifications, educational background, other personal information such as name, address, date of birth, gender, marital status, occupation, contact details (including telephone, facsimile and e-mail) and financial information such as salary.

We use this information to assist in making responsible employment decisions.

What if you provide incomplete or inaccurate information?

We may not be able to provide you with the employment services you are seeking.

Disclosure required by law

We may be required to disclose personal information by a court order or by law, e.g. under laws relating to sanctions, anti-money laundering or counter terrorism financing.

Personal information quality

Our goal is to ensure that the personal information we hold is accurate, complete and up-to-date. Please ensure that the information you provided is up-to-date and accurate. You can do so by visiting our site, logging to your account and ensure the correctness of information you provided.

Personal information security

We are committed to keeping secure the personal and employment information you provide to us. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorized access, modification or disclosure.

We have a range of practices and policies in place to provide a robust security environment. We ensure the on-going adequacy of these measures by regularly reviewing them. Our security measures include, but are not limited to:

  • Educating our staff as to their obligations with regard to your personal information;
  • Requiring our staff to use passwords and/or smartcards when accessing our systems;
  • Encrypting data sent from your computer to our systems;
  • Employing firewalls, intrusion detection systems and virus scanning tools to protect against unauthorized persons and viruses from entering our systems;
  • Using dedicated secure networks or encryption when we transmit electronic data for purposes of outsourcing;
  • Practicing a clean desk policy in all premises occupied by QNB and providing secure storage for physical records;
  • Employing physical and electronic means such as alarms, cameras and guards (as required) to protect against unauthorized access to buildings. Where information we hold is identified as no longer needed for any purpose we ensure it is effectively and securely destroyed, for example, by shredding or pulping in the case of paper records or by degaussing (diamagnetism of the medium using alternating electric currents) and other means in the case of electronic records and equipment.


Collection of information via website activity

For statistical purposes we collect information on web site activity (such as the number of users who visit our web sites, the date and time of visits, the number of pages viewed, navigation patterns, what country and what systems users have used to access the site and, when entering one of our web sites from another web site, the address of that web site) through the use of ‘cookies’. This information on its own does not identify an individual but it does provide members of the Group with statistics that can be used to analyze and improve their web sites.


A ‘cookie’ is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.

When you use one of our web sites, we send you a cookie that gives you a unique identification number. A different identification number is sent each time you use one of our web sites. Cookies do not identify individual users, although they do identify a user’s browser type and your Internet Service Provider (ISP). You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please refer to your browser instructions or help screens to learn more about these functions. If you reject all cookies, you may not be able to use our web sites. To evaluate the effectiveness of our web site advertising, we may use third parties to collect statistical data. No personal data is collected on these occasions.

Changes to our privacy and information handling practices

We may make changes to the privacy and information handling practices from time to time (which we publish on our website) you should check this page from time to time to ensure that you are happy with any changes.

How to gain access

You can visit our website and register to create a new username and password. You will be guided through multiple steps and pages where you can provide the personal and employment information required.

Requests may be denied or limited

If particular circumstances apply, QNB may deny your request for access, or limit the access we provide. We will let you know why your request is denied or limited.

Contact us about our privacy

If you have any questions or would like further information about our privacy, please

Contact us by Email at

Making a privacy complaint

QNB recognize that even in the best run organizations things can go wrong. Should you have a privacy complaint, please tell us because it gives us the opportunity to fix the problem. We offer a free internal complaint resolution scheme to all of our staff.

To assist us in helping you, we ask you to follow a simple three-step process:

  1. Gather all supporting documents about the matter of complaint, think about the questions you want answered and decide on what you want us to do.
  2. Contact the relevant member, where your situation will be reviewed and if possible resolved straight away. A quick chat is all that’s required to resolve most issues.
  3. If at this stage the matter has not been resolved to your satisfaction, please contact us by using the above contact points. We will provide you with the name and contact details of the officer who will investigate your complaint, answer your questions and do all they can to regain your confidence.

If you are still not satisfied, we will tell you about the external dispute resolution avenues available to you.