Role Summary

Provides support services to Oracle HRMS/IPMD and other HR technology systems and applications such as data entry, updates system data, maintenance and system upgrades and testing. Assists in the provision of accurate and timely HR MIS reports

Supports payroll, compensation and benefits, recruitment, salary administration with the provision of data on reques basis     

Role Description

Contributes in HRMS system maintenance and operational effectiveness

Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance monitoring of HR Dept.

Assists in providing updates on HC project progress and budget.

Assists in monitoring the HR budget in line with QNB budgetary control practices.

Assists in the maintenance and updating of Organization structure, position hierarchy database  and on a need basis corrects reporting hierarchy issues in the system

Responds to staff and management requests with regards to HRMS system issues and ensures requests are attended.

Provides timely and accurate information to the external and internal auditors and the compliance function, as and when required by the Senior Manager HRMs and MIS.

Actively participates in the development and implementation of other electronic HR processes such as OLM,  i-Recruitment etc.

At the instruction of the Head of HRMs & MIS works with IT Dept. to coordinate and monitor system development requests.

Maintains accuracy, consistency & security of information within the HR systems; reports  process failure errors in order to ensure efficient and smooth human resources processes.

Compiles statistical information and prepares reports related to manpower, turnover, payroll, recruiting, position classification, compensation, training, promotions history, position history, exit.

Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security.

Contributes to the HR Dept. automation projects by providing administrative support.

Ensures data integrity and accurate MIS reporting

Provides inputs in the analysis and resolution of system problems

Ensures security of the HRMS and MIS systems and data protection requirements are complied with and monitored.

Contributes to the documentation, and implementation of process optimization.

Reports violation of HR systems access to ensure data integrity and accuracy across various HR systems

Supports the QNB Intranet portal.

Assists in monitoring HR Projects and prepares project progress reports.

Assists in the preparation and distributes IPMD progress reports (Mid and End Yr)

Supports HR generalists and specialists with MIS and business planning data

Good knowledge of MS Office tools together with knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems

Qualifications

University business graduate (specialization in Human Resources or IT is preferred).

Three years of relevant work experience preferably with a local/Gulf bank entailing responsibilities with HRMs and MIS systems

Experience with Oracle; SAP; People Soft

Required Special Skills:

Full competency with HRMS applications and extensive knowledge of HR software.

Ability to contribute to the work of project teams engaged in HR system improvement.

Ability to set priorities, and deliver multiple data/ reports simultaneously while working under pressure to meet deadlines.

Ability to manipulate, process and synthesize data and reports

Ability to read, analyze, and understand HR related documents.

Ability to exercise considerable judgment and discretion

Strong oral and written communication skills in English and Arabic (preferred).