Role Summary

This role will be responsible to provide HR generalist support to heads of Divisions (GMs), heads of Departments and employees of assigned Division(s), provide effective and efficient single point of contact to them for all HR related matters.

Role Description

Assist in the implementation of HR strategies for  attracting, developing, motivating and retaining deserving employees as set by the GM/AGM of Group Human Capital.

Assist in defining the goals of each division & departments within, and identify the optimum resources required to achieve them. Also, provide appropriate advice in such areas of employment, counseling, compensation & benefits, talent management, training and organization development.

Act as a HR consultant / advisor to the Head of assigned Division and Departments

Evaluate the effectiveness of the published policies and procedures and conduct periodic internal checks for compliance.

Assist heads and officers in resolving grievance or complex personnel problems.

Recommend transfers and promotions in order to best utilize abilities of staff.

Coordinate staffing and recruiting activities. This comprises coordinating both internal and external advertising with recruitment, conducting targeted selection interviews, coaching heads on targeted selection processes, coordinating psychological and aptitude testing where applicable and providing advice on candidate suitability and salary package.

Assist in the development of communication to local customers and facilitate training of line managers and employees on new programs, systems and processes as required. 

Coach employees on performance management system and process.

Provide advice to heads and employees on entitled compensation and benefits, salary packages and relevant market information.

Facilitate the implementation of global, regional and local HR Programs including the annual / mid-year performance reviews, the annual salary reviews, the incentive plan distribution and payment, the employee opinion surveys, etc.

Provide advice and information to managers with respect to all aspects of employment including recruitment, terminations and diversity.

Assist in deployment of Group level Talent Management and Succession Planning process by playing a role of active facilitator

Conduct exit interviews and analyse attrition trends to feed the information back in HR strategy

Strive to retain Talent in the assigned Division and act as a first point of contact for employee questions and grievances

Qualifications

University graduate with a degree specializing in Human Resources.

Minimum of 2 to 3 years experience in human resources preferably with a local/ Gulf bank entailing responsibilities in HR relations.

Strong oral and written communication skills in English and Arabic.

Excellent interpersonal and coaching skills.