QNB1941 - Back-Up Data Center Manager

  • Business Unit
    QNB - Qatar
  • Division
    Information Technology
  • Department
    Information Technology
  • Country
    Qatar
  • Closing Date
    26-May-2019
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary

The incumbent will be responsible for supervising the day-to-day operations of the back up data center activities and the activities of system operators during shift times and provide training and guidance.

Role Description

  • Perform administrative services to ensure efficient support and operations services to implement the Group IT strategy.

  • Provide administrative services for all QNB back up data center users including all QNB departments.

  • Maintain contact with external service and utility providers as per the delegated authority.

  • Develop and enhance good relationships with vendors to support business.

  • Manage and ensure adherence to Service Level Agreements (SLAs) with business units.

  • Ensure backup/restore activities as per the standard operating procedure (SOP). 

  • Ensure physical security access within the Data Center.

  • Manage the Data Center for DR sites. 

  • Ensure that all business as usual activities are handled through the Data Center Operations. 

  • Manage Data Center physical security and operating environment (UPS, ACs, Generators, etc.)

  • Manage regular data backup/ restore activities for all production systems and backup systems synchronization.

  • Ensure that system and resource capacity planning is managed.

  • Manage system upgrades for both hardware and operating system.

  • Ensure adequate system and network resiliency. 

  • Provide administrative and management support to Data Center staff. 

  • Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.

 

Qualifications

  • Bachelor’s degree in Computer Science, MIS, Engineering, Business Administration or a related technical field.

  • A minimum of 8 years of experience in the field of IT.

Note: you will be required to attach the following:
  1. Resume/CV
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