Role Summary

The incumbent is primarily responsible for planning, designing, development, and launching of efficient information systems and operations systems in support of the Group’s International operations.

Role Description

Ensure efficient information systems to support International operations and further the Group’s strategy.

Prepare cost-benefit and return-on-investment analyses to aid in decisions on systems implementation.

Analyze carefully possible system changes to ensure congruence with the Group’s long term planning and approved strategy.

Liaise with the Country IT Supervisor and the Group’s international branches/ subsidiaries for their information and operations systems requirements and follow-up as and when required to answer their business and regulators needs.

Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives.

Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.

Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.

Analyze the overseas branches and representative offices requirements’ and provide the best solution to cater for these requirements.

Design, write programs and documentation for new systems that would resolve the International operations’ needs and provide the proper data for the users and the Group’s management.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Coordinate and link the computer systems within the Group to increase compatibility and facilitate information sharing.

Consult with management to ensure agreement on system principles.

Expand or modify system to serve new purposes or improve work flow.

Interview or survey workers, observe job performance and/ or perform the job in order to determine what information is processed and how it is processed.

Determine computer software or hardware needed to set up or deliver business requirements.

Manage the training of staff and users to work with computer systems and programs.

Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modelling and information engineering.

Assess the usefulness of pre-developed application packages and adapt them to a user environment.

Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.

Develop, document and revise system design procedures, test procedures, and quality standards.

Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.

Specify inputs accessed by the system and plan the distribution and use of the results.

Ensure the compliance and adherence to the existing standards and policies as set by the department by all the development staff. 

Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.

Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.

Posses knowledge of existing systems architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver change

Qualifications

University graduate (Computer Science) with at least 4 years experience in financial services with a specialization in IT related design, analysis, development, and maintenance.

Experience in the systems development life cycle.

Training courses and certification in systems technology, programming and banking software.