Role Summary

You will be responsible for conducting all event activities including the planning, organizing and controlling of Group events designed to improve the Group’s image and to create a key avenue to communicate core messages to various Group stakeholders.

Role Description

Set, manage and control events related budgets to facilitate the delivery and execution of the communications strategy.

Assist in supervising the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes and assist in monitoring their achievement on a periodic basis.

Build and maintain relationships with event organizing agencies, caterers, contractors, audio visual concessionaires, etc.

Work closely with internal and external event planning committee and client groups to define event goals , objectives and specific implementation plans that promote the organization brand

Supervise venue reservations for QNB functions & direct in arranging receptions, luncheons, dinners and other special events hosted or organized by the Bank.

Coordinate with relevant Group management to gather information and requirements in order to obtain accurate event specifications and to effectively plan the event process.

Manage the operational and administrative functions to ensure specific projects are delivered efficiently.

Maintain an up-to-date schedule of PR events, releases, sponsorships of upcoming events and conferences that QNB may be interested in.

Collaborate with Retail & Corporate banking to provide suitable staff to manage any of QNB’s stands in different events and maintain updated lists of function venues and potential invitees for use in arranging events sponsored or hosted by the Bank.

Communicating, maintaining and developing client / supplier relationships

Represent and deliver service excellence that is keeping with the organization brand.

Conduct Pre event analysis and onsite inspection and communication with delegates.

Supervise facilities opening and closing before and after events and supervise the setup of chairs, tables, stages, decorations or other equipment. Ensure setup is in accordance with lease requirements and with safety standards and fire and health codes.

Establish staff schedule, task assignment, and equipments allocation.

Approve the design and room set-up diagrams as required; ensure that client needs with catering and audio-visual concessionaires, security and other requested services are met.

Work with concerned Group Communication staff to develop brand, marketing tools and media coverage for event as required.

Conduct post event analysis, budget recaps and participants feedback and incorporate learning into future plans.

Identify areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

Qualifications

Bachelor’s degree preferably in Communications and Public Relations.

Minimum of 4 years experience in a major bank of which at least 2 years in a similar function.

In addition you will have the following skills/knowledge:

Excellent oral, written and interpersonal skills including the ability to communicate effectively with all levels of media and industry analyst contacts.

Strong coordination skills and the ability to work with various internal and external parties to ensure effective coordination of events.

A high degree of initiative and the ability to work with a minimum of supervision.

Detail-oriented and able to forecast what will be needed for each event; essentially a good planner.

Well organized and accurate.

Excellent negotiation skills and proven ability of problem solving.

Demonstrate organisational and time management skills with the ability to prioritise workloads

Resilient, with the ability to work to deadlines and maintain high levels of professionalism under pressure.

Excellent oral and written communication skills in English and Arabic (preferred).