QNB2572 - Senior Manager Transaction Banking
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Business UnitQNB - Kuwait
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DivisionInternational Banking
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DepartmentInternational Banking
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CountryKuwait
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Closing Date24-Jul-2023
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Job Summary
The incumbent will be leading and developing the Country Transaction Banking business across the region from a product perspective. The person will be responsible for developing and implementing strategy for trade sales and products, cash management (including payments, collections) and efficient use of bank channels to promote the business including e-Channels. Budgets for these products will be developed as part of the annual business planning cycle and the incumbent will be jointly responsible with the Heads of Market Segments and Country Manager for achieving growth objectives in these products.
Responsbilities
P/L (revenue, COC, net income), asset generation targets on cash and trade product level will be developed as part of the annual business planning cycle and the incumbent will be jointly responsible with the Country GM and Regional Transaction Banking department for achieving growth objectives with these products.
Responsible for the financial performance of trade assets over the lifetime of the transaction.
Develop annual budgets and plans in relation to Transaction Banking products and services with direct P/L ownership and asset generation targets.
Drive exceptional performance and work closely with the Country Manager and Regional Transaction Banking Head.
Optimize QNB’s credit and balance sheet utilization via asset distribution in order to maximize the shareholder benefits, increase commission based revenues and control risks.
Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
Develop and implement marketing and customer call plans with respect to Cash Management, Supply Chain Finance, Traditional Trade and Trade Distribution products to achieve the agreed financial targets.
Formulate and implement the Transaction Banking marketing strategy that enables QNB Corporate and Institutional Banking Division to achieve its plans in the identified local markets;
Develop the investor base for Trade Distribution;
Responsible for cash and trade deal origination, deal execution;
Coordinate the origination efforts of developing and maintaining strong deal pipeline and cash and trade target market and proactively harnessing key industry initiatives and economic trends as appropriate to enhance the overall QNB client proposal on the local markets.
Organize cash and trade customer forums and events and actively participate and represent QNB on international cash and trade events and cash and trade customer forums;
Establish personal relationships with transaction banking customers;
Attend trade customer calls, lead business discussions and outline the potential financing structures to the customers;
Discuss pricing proposition, transaction structure and asset distribution;
Work close with customer service department to ensure the best in class customer service on the local markets;
Demonstrate thought leadership in developing clear recommendations by creative, problem solving approaches, and generation of new ideas in relation to Transaction Banking products and trade distribution capabilities for the local markets:
Develop investor base for trade assets;
Proactively contribute to QNB’s strategic Regional Transaction Banking goals;
Support the product cross sell;
Assume P/L and asset book ownership;
Establish QNB’s asset distribution business model based on the best practices in the industry;
Recommend and actively manage product development and implementation with respect to cash and trade products and trade asset distribution and harmonize the initiatives with the transaction banking business objectives of the country business management and Regional Transaction Banking Head);
Drive the capability development (product/credit programs) relating to local cash and trade products;
Work with HO, Country Manager and Relationship Management to support the business objectives of the Transaction Banking unit;
Work with Risk Management, Financial control, Compliance and Legal to ensure the control around the trade and cash product propositions;
Implementation of leading edge Transaction Banking e-channels/products/solutions/services within QNB;
To assist customers in all their queries on Bank’s product and seek solution to their requests
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives.
Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
Raise general awareness of transaction banking products within QNB.
Guide the local transaction banking team to create customer-focused presentations, pitch books and enhance QNB’s ability to deliver a powerful and compelling proposition to its current and targeted transaction banking customers;
Continuous improvement of credit knowledge, local market and structuring skills;
Well-informed of the market competitive structure, industry practices and regulations in relation to transaction banking products
Proactively identify areas for professional development of self and undertake development activities
Seek out opportunities to remain current with all developments in professional field
Hold meetings with staff and assess their performance as well as the function’s overall performance on a regular basis
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the QNB Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
in accordance with the Branch Governance manual, contribute to and comply with the Branch’s Risk Framework, consider Risk Appetite and promote a positive Risk Culture:
Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks.
Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training provided by the Bank and attain and maintain the required levels of competence.
Attend mandatory (internal and external) seminars as instructed by the Bank.
Note: you will be required to attach the following:
- Resume/CV