QNB2621 - Manager - Organizational Design & Workforce Planning
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Business UnitQNB - Qatar
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DivisionHuman Capital
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DepartmentHuman Capital
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CountryQatar
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Closing Date18-Jul-2023
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Role Summary
The incumbent will be a member of the Organisational Design (OD) function within. In the Job Role they will partner with Human Resources and the Bank’s Leaders to design, develop, and deliver solutions that better assess, align, develop, and utilise people capabilities at the team & organisational levels to drive business strategy. Performs a range of job analysis (determining and validating minimum qualifications and other job requirements), writing job descriptions and job evaluation as a result of organizational design services.
Role Description
Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial:
- Acts on KPI’S and best practices for Organisational Design seeking to introduce best practices to its elements
including workforce planning.
- Act within the limits of the powers delegated to the incumbent.
- Provide accurate financial forecasts in conjunction with Group Comp & Ben to highlight the cost implications of
certain modelling.
- Continuously seeking to maintain/develop QNB’s capability whilst seeking to do so in a cost effective manner.
B. Customer (Internal & External):
- Work with business and functional leaders to assess business/function specific organisation design projects and
processes to enhance both operating effectiveness and productivity.
- Support organisational development and design projects that improve people processes, structures, measures,
and accountabilities with the ultimate goal to optimise the deployment of internal resources to achieve superior
business results
- Ensure quality execution through a hands-on approach to the design and delivery of organisational development
and design projects. Build a reputation for quality and impact. Ensure that systematic methods of measuring
quality and impact are in place.
- Collaborate with the HR Business Partners to implement and maintain measurement methods. Provide subject
matter expertise for HR analytics related to Workforce Planning. Drive the implementation of standard
measurement methodologies, and ensure that they are operationalised to measure OD effectiveness.
- Maintaining the consistency and integrity of the Job Roles within the Bank through effective systems and
processes for Job Analysis, Job Descriptions & Evaluation, Organisational Structural Design and organisational
change
- Consistently demonstrate an effective ability in understanding how organisations function, and how human capital
and organisation effectiveness are enabled through effective design and deployment of staff resources.
- Work with Compliance and Risk to ensure that solutions will not expose QNB to either increased risk or regulatory
issues.
- Participate in projects in conjunction with Subsidiary Management and Human Resources to redesign their overall
Organisational Structure to align with QNB Group Standards so as to facilitate integration.
- Validates minimum qualification requirements, knowledge/skill requirements, and other facets of the job through
content- or criterion-related approaches to ensure job-relatedness.
- Writes job descriptions, or revises existing job descriptions, to reflect standardised language for cross-cutting job
skill and complexity levels.
- Be called to participate in the Banks Job Evaluation Committee
- Assists in the maintenance of all Positional Organisational Structures within the Bank and advise Subsidiaries on
how to align to same.
- Provides technical guidance and policy interpretation on all aspects of organisational structuring and job
evaluations.
- Work in close cooperation with the Human Resource Business Partners and functions to achieve a holistic
solution approach that drives organisational capability and performance via OD and Workforce Planning.
- OD project execution must be tightly coordinated with financial priorities including an aggressive, leading role in
improving cost structures through optimised organisational design.
- Develops an Organisational Impact and Risk Assessment with detailed plans for mitigation of risks.
- Ensures knowledge transfer throughout OD projects building up local knowledge and capability to effectively
manage small OD projects.
C. Internal (Processes, Products, Regulatory):
- Acts within the limits of the powers delegated to the incumbent.
- This role serves as an internal consultant primarily focused on the organisational structure and design, assessment of organisational performance, and change management
- Anticipate the long term impact of all decisions and take a broad approach to problem solving
D. Learning & Knowledge:
- Identifies areas for professional development of self, more junior team members and the Human Resources community within QNB Group.
- Knowledge and understanding of organisation development concepts and their applicability to organisational performance.
- Keeps abreast of ‘best practices’ in HR business processes as they may impact work of the Department. Provides innovative human resources solutions within a given framework.
E. Other:
- Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality with regards to customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
- Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
- All other ad hoc duties and/or activities related to QNB that management may request of the employee from time to time
Qualifications
- Bachelors Degree in Human Resources, Banking, Business Administration or Engineering (related field of study)
- Minimum 6 years of relevant Organisational Design experience in either a Bank or Human Resources Consultancy, preferably with at least 1 year at Banking within a highly rated international Bank.
- Must be qualified in Hay Job Evaluation Methodology and preferably other Job Evaluation Systems such as Mercer or Towers Watson etc.
Note: you will be required to attach the following:
- Resume/CV