Role Summary

The role of the Executive Secretary is primarily to support the General Manager in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Executive Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.

Role Description

You will provide support to the General Manager in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters. You will interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication.

You will arrange regular travel itineraries – flights, hotels, cars etc., and prepare materials and itineraries for those trips. You will manage complex diaries and organise internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence.

You will provide support to senior VIP visits to Head Office including travel logistics and schedules etc.

Qualifications

Bachelor Degree seasoned with 5-6 years of experience out of which a minimum of  2 years at a similar executive level; the successful candidate will demonstrate Secretarial / PA experience within a service oriented organisation, preferably in the financial services industry. He/she will evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.

The successful candidate will be highly efficient & well organised, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. She will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. He she will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. He/she will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.

The successful candidate will work as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals.

In addition, he/she will be a consummate professional who can handle matters & information with the utmost discretion.