Role Summary

You will be responsible for timely and accurate processing of inward/outward processing of  collection activities(inward/outward) for QCB, for processing of OBC, Demand Drafts, Pay Orders, Direct Debit and ECC clearing/collection services to internal customers including QNB domestic. You also will be responsible for archiving all documents related to the sections activities and for receiving Cheques pertaining to the Group’s retail, corporate and governmental entities/clientele. In doing so, you will adhere to the approved policy/ procedures and related processes in place for processing the same

Role Description

Notify the Supervisor Cheque Management for any related outstanding physical Cheques that have not yet been cleared for initiation of timely follow-up in QCB in this regard, and thereby help avoid any losses to the Group on account of such transactions

Provide adequate and efficient processing of OBC, Demand Drafts, Pay Orders, Direct Debit and ECC clearing/collection services to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate customers in a more efficient manner, resulting in increased external customer satisfaction levels

Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds through ECC, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.

Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward physical Cheques and applicable QCB regulations in this regard.

Ensure any suspicious Cheques identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).

Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.

Ensure all requests received during the day completely, accurately and timely processed within the prescribed TAT and that any pending items identified and promptly attended to on the following day.

Maintain proper and adequate records/documents pertaining department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.

Ensure that duly authorized mandates received from the corporate/ government clients pertaining to Cheques transactions, along with the respective employee-related information, prior to processing such transactions.

Ensure efficient, complete and accurate processing of Cheques, operability of related systems and adherence to established/approved procedures

Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to transfers related to Cheques

Qualifications

University graduate seasoned with minimum 3-4 years of experience in the above-related Cheque clearing operations or related experience