QNB2387 - Relationship Officer (KYC)

Business Unit: -
Division: -
Department: -
Country: Kuwait
Closing Date: 30-Jun-2022
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary: The incumbent will be in charge for the implementation and coordination documentation control in respect of customer account maintenance. They will assist Front Office staff in obtaining all original account opening documentation. Job Role holder will review all customer documentation to ensure compliance with procedures and regulatory requirements. The incumbent will be responsible for ensuring that these documents are scanned and can be retrieved from the Bank’s archive system.
Role Description:
    • Build and maintain strong and effective relationship with the all other related departments and units     to achieve the Group’s goals/ objectives.

    • Ensure the completeness of documentation in the opening, review and maintenance of Private banking, review documentation on all new accounts to ensure proper procedures were followed and red flags were properly followed up and approved.

    • Ensure all KYC, due diligence and other regulatory requirements are met for new accounts.

    • Maintain the safe custody of all documents by filing documents in accordance with the set policies, procedures and regulatory requirements.

    • Engage, in liaison with the Private Banking team, with customers and their representatives in obtaining and completing the documentary requirements necessary to open and maintain accounts with the Branch.

    • Timely submission of documents to central archives, as and when deemed necessary.

    • Coordinate with the Operations Department for the timely closing, archival and, ultimately, disposal    of customer files upon the closing of customer accounts.

    • Possess knowledge of developments in branch operations processes, controls, rules/ regulations and best practices, as applicable.

    • Undertake to learn the full remit of KYC retirements in France and undertake to remain current of current and future requirements as they are announced.

Qualifications:
    • University graduate with preferably a masters in a commerce/business discipline.

    • At least 1-3 years relevant experience in the banking industry, preferably with a large local / International Bank.

    • Well-informed of the market competitive structure, industry practices and any regulations for the banking customer segment.

    • Fluent in Arabic and English

Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph
3. Kuwaiti Passport Copy