QNB2416 - Personnel Officer

Business Unit: -
Division: -
Department: -
Country: Sudan
Closing Date: 31-Jul-2022
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary: You will be primarily responsible for supporting the activities of the Country HR function, including support of development, implementation and standardization of cost-effective HR processes, systems and metrics to support HR operations and services in the assigned country in line with the Group’s strategy. The role will be called upon to perform administrative and clerical duties so as to support the Manager HR / HRBP in the day to day operations
Role Description:

Support implementation of strategies to achieve targets set by Country HRBP/Manager HR or Country GM.

Provide assistance to line manager in the annual budgeting process

Ensure that all administration and support of HR related transactions in the assigned country are attended to on a timely manner.

Build and maintain effective relationships with the all other related departments and units to achieve the Group’s goals/ objectives.

Provide timely and accurate information to the external and internal auditors and the compliance function as and when required 

Support and assist HR operations in the assigned country by performing a designated range of human resource activities.

Assist with any requirements for staffing and recruiting activities including coordination of internal and external advertising with Management and the Sourcing team.

Assist the arrangements of targeted selection interviews with concerned hiring managers and ensure that there is documented feedback.

Assist with any data capture for the salary benchmarking exercises in line with the country’s practices and source information as required to support Compensation & Benefits on salary packages and market information.

Coordinate any support process for the performance management cycle.

Assist in the accomplishment of activities relating to employment relations and legislation in the assigned country by providing background information to Manager HR / HRBP as required for employee questions and grievances.

Handling incoming and outgoing correspondence – opening and screening mail, typing and sending letters, faxes, memos and emails

Filing and maintaining of all databases and files

Assist with the implementation of HR programs in the assigned country including:

  • Annual / Mid-Year Performance Reviews
  • Annual Salary Reviews
  • Incentive Plan Distribution and Payment
  • Employee Opinion Surveys
  • Development / implementation of local HR initiatives or ad-hoc projects
  • Other programs as they arise

Take on other ad hoc projects and tasks relating to the assigned country, as and when required 



Collage /High School Graduates  with preference given to candidates that have undertaken some form of Business or Human Resource training.

Minimum 1 year of experience in human resources preferably with a local/ International bank.



You should also have the following:

Good oral and written communication skills in English and Arabic (preferred).

Excellent interpersonal and coaching skills.

Attention to Detail.

Demonstrated ability to manage multiple tasks.

Excellent customer relationship skills

Ability to follow through with initiatives.

Planning, organizing ability.

Ability to work with teams from diverse cultural backgrounds

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport