QNB2799 - Senior Associate Investor Service Administration (Qatarization)

Business Unit: QNB - Qatar
Division: Operations
Department: Operations
Country: Qatar
Closing Date: 13-Dec-2024
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary:

The incumbent will perform custodian services to investors including account maintenance, safekeeping of certificates and documents, preparation of reports and record keeping of transactions.

Role Description:

Perform timely investor services,

Log queries/ problems of customers and internal departments and escalate where necessary for timely resolution.

Provide timely and accurate information to the external and internal auditors when required.

Ensure safe keep Investors Documents.

Co-ordinate activities with Treasury, Investment &Trade Operations for the receipt of source documents.

 Ensure maintain the investor database on a timely basis.

Ensure timely update customer accounts, calculation of P&L, commissions, fees and other account related items under the direct supervision and review of the Head of Investor Services.

Support the supervisor of Investor Services in the preparation of customer account reports and other reports as required by the regulatory authority and management.  

Comply with operational policies and procedures, document retention requirements and set security procedures

Qualifications:

Bachelor degree in Accounting or Banking & Finance. seasoned with 5-7 years’ experience in investment banking.

Required Special Skills:

  • Sound knowledge and background in back office investment activities including reporting, recordkeeping and accounting.

  • Excellent oral and written communication skills in English and Arabic (preferred).

  • Possess strong knowledge of investment systems and software application skills (MS Office).

  • Ability to work in teams from diverse cultural backgrounds.

  • Personal integrity and self-management.

  • Strong analytical and organization skills.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport or QID
3. Copy of Education Certificate