A. Shareholder & Financial:
- Assist the AVP Recruitment Sourcing University Relations in sourcing and searching of talented candidates to facilitate achievement of Group objectives.
- Provide inputs in developing/ creating the Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes pertaining to personnel responsible for Recruitment & Manpower and monitor their achievements on periodic basis.
- Propose & manage UR branding budget
- Implements KPI’s and best practices for Senior Manager Recruitment Sourcing role.
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.
B. Customer (Internal & External):
- Assist The AVP Recruitment Sourcing University Relations to analyze and categorize the applicants and provide short listed candidates that meet the business needs and recruitment requirements
- Classify applications for employment based on functional areas and efficiently maintain the candidate database.
- Build and maintain strong and effective relationship with all other related units to achieve the Department’s goals/ objectives.
- To assist customers in all their queries on Bank’s product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
C. Internal (Processes, Products, Regulatory):
- Interact with head-hunters, universities and agencies to ensure proper and efficient sourcing of candidates
- Analyse, categorize the applicants, and provide short listed candidates that meet the business needs and recruitment requirements.
- Conduct reference checks on candidates and ensure appropriate skills required for the job.
D. Learning & Knowledge:
- Possess a working knowledge of planning and recruitment techniques/ methods.
- Actively participate in staff meetings, which aim to assess performance and serve as means to resolve grievances or conflicts within the team.
- Identify any areas for professional development of self and act to enhance professional development accordingly.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.
E. Legal, Regulatory, and Risk Framework Responsibilities:
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
- Maintain appropriate knowledge to ensure full qualification to undertake the role.
F. Other:
- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
- All other ad hoc duties/activities related to QNB that management might request from time to time.