Proactively assist in the implementation of the strategies and plans to achieve all volume, revenue, development and profit targets for the VP’s customer portfolio.
Proactively support the VP in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the VP’s function, customer portfolio development and the monitoring of achievements.
Proactively support the VP in upholding and monitoring full compliance with prevailing best corporate banking practice.
Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
Proactively support VP in maintaining and developing customer relationships, acting as an alternative to an VP, as required.
To act in the full capacity of an RM taking responsibility for a designated portfolio, as required.
Proactively support VP in dealing with and resolving customer problems and requirements, in coordination with appropriate in house and external support functions, to ensure timely, friendly and accurate responses and provision of Bank products / services.
Provide timely and accurate information to the external and internal auditors and Corporate Banking’s compliance function, as and when required.
Build and maintain strong and effective relationships with all other related functions / units to assist in the achievement of the VP’s and Corporate Banking’s goals and objectives.
In the absence of Credit Admin Role:
Liaise with HO credit admin on the credit documentation meeting the terms & conditions as per approval.
Seek HO Credit Admin acknowledgment when needed for collaterals submitted and supporting documents.
Seek HO Credit Admin Review and have the checklist completed for Credit Operations to complete the remaining tasks
To assist customers in all their queries on Bank’s product and seek solution to their requests
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives.
Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required