Role Summary

The incumbent will create and manage relationships with financial Institutions and strengthening correspondent banking relationships by fostering new correspondence banking alliances within his/her assigned geographical area. They will offer tailored Lending, Trade Finance and Cash Management Product to Financial Institutions customers.

Role Description

• Provide superior customer service through building lasting relationships with financial correspondents and Structuring and execution of FI deals.
• Maintain and deepen relationships with the existing Financial Institutions as well as building new relationships.
• To assist customers in all their queries on Bank’s product and seek solution to their requests
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
• Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/objectives.
• Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
• Develop and manage relationships with correspondent banks and to coordinate with other divisions in the Bank and international branches and subsidiaries when dealing with counterparty banks.
• Coordinate between the bank and other financial institutions and resolve problems and enquires faced by QNB with Correspondents (and vice versa).
• Provide service to local and foreign banks in order to nurture working relationships.
• Collaborate with Treasury in reviewing relationships with counterparty banks and to influence them in enhancing their scope of business with QNB.
• Monitor the opening/closing accounts of other Financial Institutions (Vostro) by compiling the requisite documentations and following QNB procedures.
• Monitor the opening/closing of accounts for QNB with other Financial Institutions (Nostro).
• Coordinate between the bank and other financial institutions within the assigned country.

Qualifications

• University graduate preferably with a Major in Banking, Business Administration, Finance (related field of study), Masters preferred
• At least 10 years’ experience in the banking industry, preferably with local/international bank experience.
• Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment, knowledge of Treasury Products is a plus
• Excellent oral and written communication skills (including report writing) in English and Chinese (Mandarin speaking is mandatory; Cantonese speaking highly desirable). 
• Excellent people relationship skills and awareness of risk management concepts and practices.
• Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships.
• Personal integrity and self-management.
• Outstanding problem solving and decision making skills.
• Planning, organizing and analytical ability.
• Familiar with the balanced scorecard approach.
• Knowledge of AML/CFT laws and regulations.