QNB2903 - Teller

  • Business Unit
    QNB - Al Ahli
  • Division
    QNBAA Network
  • Country
    Egypt
  • Closing Date
    02-Feb-2025
About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Teller

Duties &Responsibilities:

  1. Assist customers with their everyday banking needs through the counter including withdrawals, deposits, transfers, currency exchange, etc…

  2.  Accept and processes cash deposits to opened accounts (current, saving, checking, overdraft, GL). Prove cash entirely

  3. Cash Cheques within established limits and reserves (withdrawals, expense redemption).

  4. Exchange foreign currencies according to the established dealer rates. Proves the authenticity of currencies entirely.

  5. Balance cash and prepare daily and final currency position.

  6. - Represent the most informative point-of-contact for customers requesting or inquiring on different operations (whether in person or by phones). Guides Customers to other Points of Services within the branch.

  7. Manage Customer Queue & waiting time to achieve efficient performance

  8. - Handle customer inquiries (customer's position, account statement, bulletin rates, transaction advises, etc).

  9. Perform a range of related duties and may replace other customer advisors within the group

  10. Apply the relevant regulations and instruction of CBE regarding FX, deposit and withdrawal

  11. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible

Education:

 Bachelor’s degree in Business, Commerce, or Economics

Experience:

Fresh Graduate with fair knowledge in the banking field

Note: you will be required to attach the following:
  1. Resume/CV