Role Summary

ou will be responsible for providing timely and accurate authorization of outward and inward remittance requests including salary transfers, process clearing and collections activities (inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental clientele in the Sultanate of Oman.  

as well Conducting central cash activities such as servicing QNB branch requests (including the offsite ATMs and cash deposit machines) for additional cash or transfer of cash from branches (including offsite ATMs and cash deposit machines) from / to the main vault.  This will ensure maintenance of adequate cash levels.

 In doing so, you'll  adhere to the approved policy/ procedures and related processes in place for authorizing the same. 

Role Description

Act within the limits of the powers delegated you: 

Conduct daily balancing of the suspense/ transit accounts used for processing outward / inward remittance requests.

Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated Cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers.

Ensure any suspicious transactions identified are discussed and reported to the Head Compliance.

Ensure all requests received during the day are completely, accurately and timely authorized within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.

Swift transfers - liaise with the help desk function for resolving SWIFT/tested telex related issues.

Conduct the provision of central cash activities to provide transfer of cash from and to branches and thereby meet internal customer (QNB domestic branches) needs to enable them to serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels.

Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Manager Central Operations of long outstanding transactions that have not yet been cleared for initiation.

Qualifications

University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Seasoned with minimum 2 years of experience in various sub departments of Operations within a large bank.

Special Required Skills: 

• Good oral and written communication skills in English (Arabic & French preferred).

• Knowledge of the collection rules/ regulations including pertinent regulatory directives (including AML related rules/ regulations) and related best practices.

• Understanding of central cash operations/ activities and related processes.

• Developing knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.

• Ability to handle multiple priorities effectively in a deadline-oriented environment.

• Detail oriented with good analytical skills

• Computer skills and knowledge in MS Office applications