Required Special Skills:

• Excellent oral and written communication skills in English (Arabic is an asset)

• Excellent analytical, conceptual and problem solving skills

• Result oriented with a demonstrated experience of balancing multiple tasks and priorities

• Strong project management, interpersonal, and change management skills

• Strong strategic business perspective with a significant degree of customer sensitivity/ acumen

• Leadership skills and adaptability to motivate, drive and lead teams

• Ability to view the “big picture” and the “way it could be”

• Ability to handle tight deadlines, work well under pressure and get things

• Experience in collaborating and communicating effectively with various different hierarchy levels across the organization

• Proficiency in all standard business software applications, office communication tools and technologies with expert skills in MS Excel and Power-point.

Other

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.

• Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.

• Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.

• All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements:

• Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)

• At least 10 years of relevant experience, preferably within a highly rated international bank / organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multi-skill and transversal across functions)

• Strong operational and project management experience

• Experience in directing and managing large change management projects

• Certified Six Sigma Master Black Belt preferred with minimum of 5 years’ experience and technical mastery

• Demonstrated track record using Six Sigma Methodology principles and practices

• Demonstrated career development, progress, and excellent team leadership skills and potential

• Strong knowledge of financial services from an operational and support perspective