Job Summary

The incumbent will be responsible for the effective running of the stores. Will be in charge of managing the assets store function and stationary store by setting procedures and supervising the receipt of goods, recording of changes in stock, issuance of goods, and setting re-order points. The incumbent will be responsible for transport services.

Main Responsibilities

A. Shareholder & Financial:

- Manage the Stores Units to ensure efficient support services operations.

- Implements KPI’s and best practices for Store Inventory.

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

B. Customer (Internal & External):

- Supervise the distribution of stores items to all assigned departments/ branches.

- Manage the provision of storage services to all QNB departments, as and when required.

- Co-ordinate and manage the relationship with suppliers and mail couriers.

- Assist customers in all their queries on Bank’s product and seek solution to their requests.

- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.

- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.

- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory):

- Monitor the unit’s budget on a monthly basis and investigate/ reconcile significant variance

- Plan and manage the activities of staff in the Stores Unit.

- Managing Inventory store to ensure safekeeping of items and equipment’s.

- Manage the stationary Store activities to ensure the efficient receipt, storage and issue of materials and the maintenance of accurate stock records relating to materials movement.

- Meeting QNB requests for transport services.

- Sets re-order points in co-ordination with user departments.

- Ensure compliance with all policies and procedures.

- Conduct periodic physical inventory counts.

- Assign and remove tag numbers for inventory items,

- Supervise item deliveries & quality.

- Compile data from sources, such as contracts, purchase orders, invoices, requisitions, and accounting reports, and input information into computer to maintain inventory, purchasing, shipping and/or other records.

- Prepare reports, such as inventory balance, price lists, and shortages.

- Count material, equipment or supplies in stock and posts totals to inventory records, manually or using computer,

- Compare inventories to office records or computes figures from records, such as invoices to obtain current inventory.

D. Learning & Knowledge:

- Maintain an understanding of current best practices.

- Develop good planning and co-ordination abilities.

- Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

- Proactively identify areas for professional development of self and undertake development activities.

- Seek out opportunities to remain current with all developments in professional field.

E. Legal, Regulatory, and Risk Framework Responsibilities:

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).

Education and Experience Requirements

Diploma graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).