Job Summary

Support the Strategy PMO (Senior) Managers in managing, monitoring, steering, and tracking projects in order to ensure implementation and successful completion within the defined time, budget, and scope. Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed. Assist in the day-to-day operations of the Group Project Management Office (PMO) for all planned, ongoing, and ad hoc projects in QNB. Assist in rolling out and championing the overall project management methodology, processes, procedures, tools and templates to manage the overall project portfolio within QNB Group Learn and acquire knowledge of comprehensive project management methodology and the associated standards, tools, templates and processes

Main Responsibilities

A. Shareholder & Financial:

- Assist in reporting against Key Performance Indicators (KPIs) to successfully monitor and track the Group’s portfolio of on-going projects.

- Implements KPI’s and best practices for Associate Strategy PMO.

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

B. Customer (Internal & External):

- Assist within the Group PMO in all project related matters (e.g., collection of data, liaison with project managers) and reporting of projects with regards Group PMO standards, processes, tools and templates

- Maintain issue/ risk logs, project plans, preparation of reporting, communication within the project team, and project meetings

- Support and manage the smooth planning, running and follow up of Group PMO meetings where necessary and act as an ambassador for the Group PMO in customer facing meetings and communication, promoting the professionalism and best practices of the Group PMO

- Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed

- Support in rolling-out the new project management methodology within QNB Group where necessary - Build and maintain strong and effective relationships with other related departments

C. Internal (Processes, Products, Regulatory):

- Assist and support in the maintenance and development of Group PMO documentation, including processes and policies

- Support the day-to-day internal operational Group PMO processes as directed by the Strategy PMO (Senior) manager(s) and VP, Strategy PMO

- Assist in the maintenance of the inventory of projects including all related and necessary documentation and information within the appropriate Group PMO tools

- Regularly update project information through the preparation of project status reports, using a fact driven approach aligned against the original project scope, plan and objectives

- Support in the preparation of management information reports on all planned and ongoing projects on a continuous and ad hoc basis as directed

- Support the (Senior) Strategy PMO manager(s) and VP, Strategy, PMO as requested with additional mandates, and other ad hoc requests as necessary

- Participate and support in the set up and running of relevant project/ team meetings as and when required

- Support the development of training material and the rollout of training sessions to project managers

D. Learning & Knowledge:

- Possess a basic understanding of Project Management theory and practice

- Identify areas for professional and self-development

- Strive to learn project management methodology

E. Legal, Regulatory, and Risk Framework Responsibilities:

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).

- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.

- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.

- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.

- Maintain appropriate knowledge to ensure full qualification to undertake the role.

- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.

- Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.

- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.

- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.

- All other ad hoc duties/activities related to QNB that management might request from time to time.

Education and Experience Requirements

- Bachelor degree from leading academic institution with focus on business administration, finance or science

- Fresh Qatari graduates, no previous experience required.

- Basic understanding of project methodology and approach, e.g., Prince II and/ or PMP is an advantage, as is any certification

- Proven academic track record or some work experience in a strategy consulting environment, or a similar environment of a well renowned international financial services related institution

- High degree of methodological-conceptual skills

- Well-developed numerical, analytical and evaluation skills