Required Special Skills:

- Excellent oral and written communication skills (including report writing) in English and Arabic.

- Good interpersonal and presentation skills.

- Understanding of the relevant laws, regulations, and practices.

- Ability to make decisions and follow through with initiatives.

- Personal integrity and self-management.

- Planning, organising, and analytical ability.

- Results oriented.

- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.

- Proficiency in IT tools, techniques and related procedures, including best practices relating to the same.

- Knowledge of banking processes/ operations and procedures, transactions and banking systems.

- Ability to motivate and lead teams from diverse cultural backgrounds.

- Planning, organizing and analytical ability.

- Ability to handle multiple tasks at the same time.

- Familiarity with Network and systems Design concepts.

- Fluent in the use of Microsoft Windows technology and the Internet.

- Prior PC experience required - appropriate certifications are desirable.

- Crisis Management capability.

Framework & Boundaries:

- Group’s overall strategic plan.

- Budgetary/ scorecard targets.

- Applicable policies and procedures.

- Delegated authorities as per the delegation of authority structure.

- Instructions of the Assistant Vice President (AVP), Digital Platform and Vice President (VP), System Support.