Role Summary

The incumbent is primarily responsible for managing all requests received by the Group Communications from different units, Subsidiaries and branches. These requests could be about Advertising, Branding and Merchandising, or Public Relations; where the incumbent will enable Campaign management services, and acts as the focal point internally between the MARCOM heads, Group Communication divisions and the rest of the Bank. The incumbent will also coordinate with all functions in the Group Communications Department when needed to ensure proper delivery of work to Business Units/ Customers within Qatar & region assigned to them in alignment with MARCOM heads.

Role Description

• Act as a focal point between the Bank’s and the Communications Department both locally and internationally.

• Communicate the customers’ needs clearly to the Group Communications and present the Group’s recommendations candidly to the customer.

• Represent the Customer at the Group Communications and the Group Communications at the Business Unit/ Customer.

• Attend meetings and list all needed requirements.

• Receive, process and manage all Communications related requests branding/re-branding, merchandising material, advertisement by the retail and corporate branches.

• Track progress of every request and communicate it to the Business Unit/ Customer when needed.

• Use consistent briefing documents, work logs and action points to facilitate communication amongst all internal relevant Group Communications’ sections and external teams

• Develop a thorough knowledge of the Business Unit’s business and all aspects of advertising, including creative, media, research and commercial production.

• Ensure that the final product is delivered, within budget and time to render through fostering productive communication between Customer and Group Communications staff, identifying common goals, and making those happen.

Qualifications

• University graduate with a degree in Business advertising or marketing or related discipline.

• Minimum of 6 years’ experience in Account Management preferably with an advertising firm or a local/ Gulf bank.

• Good oral and written communication skills in English and Arabic (preferred).

• Demonstrated ability to motivate a team and thoroughly follow up on project plans and project implementations.

• Ability to follow through with initiatives.

• Planning, organizing ability.

• Ability to work with teams from diverse cultural backgrounds.