Job Purpose Summary:

The incumbent will be responsible for performing accurate and timely Account reconciliation of Nostro within the QNB Group including governance over international branches and subsidiaries, and to ensure all outstanding / unreconciled items are communicated to the concerned area and cleared on a timely basis after proper investigation is conducted. Also will Generate and analyse Balances report for all accounts on a daily basis for Treasury Ops and Dealing room. Any doubtful / fictitious transactions will be reported as per the laid procedures.

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial:

- Perform daily reconciliation for assigned Nostro & QATCH Accounts to enable timely identification and resolution of outstanding reconciliation items and thereby prevent any losses being incurred by the Group.

- Implements KPI’s and best practices for Associate Reconciliation & Account Investigation role.

- Act within the limits of the powers delegated to the incumbent.

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

B. Customer (Internal & External):

- Various local and international departments/ units within QNB Group, which will be covered by the personnel responsible for the Reconciliation & Account Investigation functions and to whom reports, will be issued stating the areas where improvement is required from an operational/ control perspective.

- To assist customers in all their queries on Bank’s product and seek solution to their requests.

- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.

- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.

- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required

C. Internal (Processes, Products, Regulatory):

- Ensure the existence of adequate policies/ procedures which define the scope of the control activities and the reporting requirements.

- Timely conduction of central reconciliations in accordance with laid down procedures to ensure that errors, omissions, duplications and any unexplained items are discovered and corrected timely and the root causes identified to prevent recurrence of such instances in future.

- Verify & confirm the performance and functional aspects of the Nostro Reconciliation, and Proof Reports.

- Prepare required reports as per the agreed (KPI) & (KRI) and share/discuss with concerned area in QNB Group.

- Suggest modifications and/ or identify suitable alternate solutions where necessary in coordination with Senior Manager Reconciliation & Account Investigation.

- Prepare financial vouchers for reconciliation as per the laid procedures.

- Support International Branches and Subsidiaries

D. Learning & Knowledge:

- Possess understanding of Banking Operations, Accounting, control and reconciliation tools, techniques and methods.

- Identify related areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

- Ensure high standards of confidentiality exist to safeguard important and sensitive information.

Education/Experience Requirements:

- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)