Job Summary

The incumbent will be responsible to support and Provide the vendor contracts, product licensing and maintain a budget ledger. Specifically the incumbent will be responsible to support, provide vendor contracts, and monitor SLAs for services and products provided to GIS. The incumbent manage GIS software procurement process and licensing lifecycle ensuring that all products remain licensed with sufficient capacity and monitor and provides analysis and advice to GIS management concerning budget variances and potential revenue or expenditure exposures that would affect the overall surplus/deficit position of the department.

Main Responsibilities

A. Shareholder & Financial: - Responsible for coordinating all aspects of the budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Participate and support the teams in contract negotiations as part of vendor selection process. - Negotiate on contract value so that it is commensurate with the statement of work and derive maximum business value for QNB - Act within the limits of the powers delegated to the incumbent. - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

B. Customer (Internal & External): - Coordinate with Senior Vice President Group Risk Project Management in the department’s annual budgeting process - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Provides supporting financial information and undertakes analysis as required to support internal departments including the preparation of applications for funding for capital infrastructure and other projects. - Provide Budget information to all GIS personnel. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory): - Conducts research and analysis of financial and budget matters relating to Finance policies and objectives, and makes recommendations to senior staff. - Maintain all license and contracts with vendors and ensure compliance of GIS to this requirement. - Prepare Weekly, Monthly and yearly budget reports for management review. - Process all the vendor invoices in a timely manner. - Coordinate with Tender committee and GFCD for verifying of the budget information.

D. Learning & Knowledge: - Remain current on the best practices of budget and financial management. - Constantly try and improve GIS contractual and service level agreement terms and conditions to best suit the business requirements - Constantly try to develop newer techniques to manage vendors. - Build newer channels internally to validate services delivered by vendor are up to the expectation of GIS and other business units.

E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank

F. Other: - Possess good knowledge and experience in Finance and Budgeting. - Maintain a good knowledge to perform capacity modeling and trend analysis to predict the demand for GIS Services and predict the effects of demand on performance service levels. - High level understanding of IT systems and relative performance. - Good understanding of suitable solutions to improve the efficiency and effectiveness of capacity management process. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to financial and budget planning. - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Act as the primarily liaison between GIS and vendors to track invoicing against services and products delivered.

Education and Experience Requirements

- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).

- At least 4 years of Experience in Budget Management including at least 2 years of experience in IT and IS Related areas - ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus.

- Consulting experience in a capacity/performance discipline is a plus