Job Summary

The Senior Vice President, Asset Management Middle Office / Head of Trade Support & Data is required to oversee the complete investment trade lifecycle and department across QNB Asset Management. The role ensures accurate, timely, and compliant execution support, trade reconciliation, performance analytics, post-trade controls, and data governance. The incumbent leads a multi-functional team consisting of Traders, Trade Support Analysts, and Performance & Risk Analysts, and is accountable for service delivery, exception management, and workflow optimization. The position also plays a key role in managing internal and cross-border relationships, particularly with Booking Center clients.

Main Responsibilities

A. Shareholder & Financial:

- Oversee the trade lifecycle across all asset classes, including execution support, reconciliation, compliance checks, cash coordination, and performance analytics

- Lead and manage the Traders, Trade Support Analysts, and Performance & Risk Analysts to ensure operational excellence and role clarity

- Define and enforce trade support policies, ensuring adherence to regulatory standards, internal mandates, and audit controls

- Establish and monitor key performance indicators (KPIs) and service-level agreements (SLAs) across post-trade functions to drive efficiency and service quality

- Act as escalation point for trade exceptions, settlement failures, or compliance issues affecting execution or reporting

- Ensure proper management of securities lending & borrowing (SLB), margin, and collateral processes across portfolios and instruments

- Drive digitization, automation, and continuous improvement initiatives across trade and reporting workflows

- Manage relationships with Booking Center clients to align on execution flows, documentation, and cross-border trade coordination

- Coordinate with compliance, fund admin, and custody to ensure integrity of trade support and exception workflows

- Implements KPI’s and best practices for Senior Vice President, Asset Management Middle Office

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.

- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.

B. Customer (Internal & External):

- Stay up to date with market developments, trade operations best practices, and regulatory changes

- Foster knowledge-sharing and training across the team to improve execution, control, and reporting capabilities

- Promote innovation, automation, and process simplification within the Trade Support & Data function

- To assist customers in all their queries on Bank’s product and seek solution to their requests.

- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.

- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.

- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required

C. Internal (Processes, Products, Regulatory):

- Liaise with Investment Managers, Investment Analysts, Product, Business Control, and Custody to ensure seamless trade lifecycle coordination

- Ensure clear documentation of procedures, escalation protocols, and system dependencies

- Lead process reviews with internal stakeholders to improve trade-related governance and reporting

- Continuous Improvement:

- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.

- Identify and encourage people to adopt practices better than the industry standard.

- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.

- Encourage, solicit and reward innovative ideas even in day-to-day issues.

D. Learning & Knowledge:

- Ensure full compliance with internal policies and external regulations including AML/CTF, sanctions, trade reporting, and trading mandates.

- Support trade lifecycle management by maintaining effective control, monitoring, and escalation mechanisms

- Support compliance with QNB’s Three Lines of Defence framework and internal audit processes

- Participate in audits, risk assessments, and regulatory inspections related to trade operations and control effectiveness

- Complete all mandatory training and certifications required by the Bank

- Proactively identify areas for professional development of self and undertake development activities.

- Seek out opportunities to remain current with all developments in professional field.

- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.

- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.

- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.

E. Legal, Regulatory, and Risk Framework Responsibilities:

- Maintain strict confidentiality of sensitive trading data, broker relationships, booking center clients, and client execution details

- Champion QNB’s values of integrity, collaboration, and excellence through operational leadership and professional conduct

- Undertake additional projects or responsibilities as directed by senior management

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).

- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.

- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.

- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.

- Maintain appropriate knowledge to ensure full qualification to undertake the role.

- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.

- Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other:

- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.

- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.

- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.

- All other ad hoc duties/activities related to QNB that management might request from time to time.

Education and Experience Requirements

- Bachelor’s or master’s degree in finance, Economics, Business, or related field

- CFA Level 2 or above preferred

- Minimum of 15 years of experience in trade operations or middle-office roles, including at least 5 years in a leadership capacity within asset management or institutional trading teams

- Experience overseeing multi-asset trade support operations, Order Management System platforms, reconciliation, and SLB/collateral processes

- Exposure to regulatory environments (e.g., MiFID II, QFC, QCB, Cayman Islands, UCITS) and audit frameworks

- Strong command of the trade lifecycle across equities, fixed income, and derivatives

- Experience managing multi-regional workflows, custody models, and FX coordination

- Expertise in order management and trade matching systems (e.g., Bloomberg AIM, Aladdin, Charles River IMS)

- Leadership in operational risk control, KPI/SLA governance, and issue escalation

- Excellent communication, decision-making, and cross-functional leadership abilities