Job Purpose Summary:

The incumbent will be responsible for current processes input/output controls, and data requirements. He will also define business needs and translate them into business analysis and requirements specifications. Also will be responsible for the enterprise data warehouse and business intelligence technology. This individual will partner with the business to manage/maintain the data and database processes and environment used to meet the organization’s on-going information needs. This includes design and maintenance of the enterprise information strategy, data models and databases used to support the organization’s application and reporting systems. The Senior Manager, MIS Business Analysis will judiciously balance the resource demands between project work, database/model maintenance, and enterprise architecture initiatives.

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial:

- Provide comprehensive and cost effective solutions to user requirements.

- Monitor and measure the quality of the unit’s performance accordingly.

- Implements KPI’s and best practices for MIS Business Analysis

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise

benefits for the bank.

- Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

- Meet with users from other departments to understand and document their requirements prior to providing suitable

solutions.

- To assist customers in all their queries on Bank’s product and seek solution to their requests.

- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve

improvements in turn-around time.

- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.

- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory):

- Monitor the implementation of development lifecycle strategies, policies, standards and guidelines for design,

selection, development and ongoing maintenance of systems.

- Monitor and recommend solutions to cater for the user business requirements and provide the most adequate

systems to resolve these requirements.

- Recommend live operations of the systems or retirement of the system with the Group’s IT architecture based on

business objective and strategy.

- Implement tasks according to the prioritization based on the overall business plans and other factors of limitation

and urgencies.

- Lead the preparation and maintenance of documentation and standards for the different activities and systems

user guides as per the overall documentation policy.

- Ensure compliance and adherence to existing standards and policies by all the Application Development staff and

follow the most recent control objectives and best practices.

D. Learning & Knowledge:

- Understand user requirements and existing structure in order to provide the proper solutions by enhancing the

existing systems or providing new systems.

- Possess knowledge of system architecture and limitations in deciding on methods of problem solving which may

impact overall resource availability and time to deliver changes.

- Initiate regular Application Development departmental meetings which aim to add value by discussing progress,

problems, and any other issues of concern.

- Proactively identify areas for professional development of self and undertake development activities.

- Seek out opportunities to remain current with all developments in professional field.

Education/Experience Requirements:

- Bachelor Degree in Computer Science, Computer Engineering or and related field.

- At least 6 years experience in financial services with a specialization in web or mobile application development