Job Purpose Summary

Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the CapEx planning exercise.

Essential Duties & Responsibilities by Dimensions

A. Shareholder & Financial:

- Align the annual business plan with the bank’s strategic objectives

- Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making.

- Implements KPI’s and best practices for Senior Manager, Corporate Planning.

- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

- Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

- Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis

- Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning

- Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning

- Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs

- Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning

C. Internal (Processes, Products, Regulatory):

- Manage the coordination of the Group’s corporate planning initiatives

- Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk)

- Ensure alignment and consistency across all business plans on a Group-wide level

- Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management

- Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management

- Closely align with Financial Control to support input for financial KPIs

- Closely align with Group Risk to support input for risk related KPIs

- Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary

- Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning

D. Learning & Knowledge:

- Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach

- Identify related areas for professional self-development

E. Legal, Regulatory, and Risk Framework Responsibilities:

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy)

- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks

- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements

- Maintain appropriate knowledge to ensure full qualification to undertake the role

- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.

- Attend mandatory (internal and external) seminars as instructed by the Bank

Education & Experience Requirements

- Bachelor degree University graduate, Master’s degree is an advantage

- At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution

- Business and/ or functional experience or exposure

- Previous experience in a corporate planning and performance management role

- Awareness of a management consulting approach (previous role in such is an advantage)

- Experience with performance management, balance scorecard approach and management of information systems (MIS)

- Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution

- Well-developed numerical, analytical, evaluation skills