Skills

• Excellent oral and written communication skills in English and/or Arabic.

• Strong interpersonal and presentation skills.

• Understanding of relevant laws, regulations, and practices.

• Strong planning, organizational, and analytical skills.

• Results-oriented approach.

• Strong analytical and management communication capability.

Technical Expertise

Strong knowledge and hands-on experience in:

• Windows Servers

• SCOM

• SharePoint

• Exchange Server

• Microsoft Azure Cloud

• Cyber Security

• CCNA or equivalent networking skills

• Infrastructure support systems

Additional Competencies

• Troubleshooting and root cause analysis.

• Technical problem solving.

• Documentation and report writing.

• System configuration management.

• Communication with stakeholders and end users.

1. Oversee and manage Domain Support operations and related systems.

2. Lead Domain Support administrators and ensure efficient operation of QNB systems and infrastructure.

3. Ensure high standards of data protection and confidentiality.

4. Maintain confidentiality of customer and internal Bank information.

5. Uphold QNB's professional image and market leadership position.

6. Perform additional duties assigned by management from time to time.

Operating Environment/Location

• Located in Qatar

Working Relationships

• Frequent interaction with direct supervisor for:

  • Work progress updates

  • Administrative matters

  • Escalations and approvals